Working with consulting firms.
4 things we’ve learnt.
In our experience working with consulting firms can be just as rewarding as working directly with clients. So how can we get the most out of these experiences?
Here are 4 things that can help you create a foundation for success:
1. Make sure you understand what the client wants.
Being curious is one of the most important skills a consultant can develop. This means asking lots of questions before you begin the work. If the firm you’re working for are unclear on what is driving the piece of work or what exactly the client expects, your questions can help them get clearer too. If you’re not in regular contact with the client directly it can be hard to understand what the client wants and why. If you’re not clear on this, you’ll struggle to deliver your best work. Be curious. Always.
2. Be a friendly challenge function.
A good team leader or technical focal point within the hiring firm will expect this of you. They will welcome your views and challenge. Remember you have been hired to bring your unique experience and perspectives. Don’t hold back in sharing these. It can only strengthen the team’s approach and value you deliver.
3. Observe and listen.
Working with others, especially if it is for the first time can be a great way to pick up new ideas, techniques, language and approaches. We always learn from consultant peers. We do this by listening for improved language in questioning, framing and managing the scope of work.
4. Welcome feedback.
When you’re working with new consultants and colleagues it is a great opportunity to learn more about yourself. Ask for feedback on what they find helpful about your approach. And how you could improve your offer.
Remember - the consulting firm is placing their trust in you, just as the client places their trust in the firm. They need you to be reliable, prepared and to have integrity in your work.
Considering these 4 things will help you do just that.